TERMS & CONDITIONS
PRIVACY & REFUND POLICY

The Cinematic Store
Last Updated: 2025


1. Introduction

Welcome to The Cinematic Store.
By accessing or purchasing from our platform, you agree to the following Terms & Conditions, Privacy Policy, and Refund Policy.
If you do not agree with any part of these terms, please do not use our website or services.


2. Information We Collect

We collect information when you:

  • Create an account
  • Make a purchase
  • Access or enroll in a course
  • Contact us through email or forms
  • Submit content for sale
  • Subscribe to our newsletter

Information collected may include:

  • Name and email
  • Payment data (processed securely by third-party gateways like Stripe or PayPal)
  • IP address, device information, and browsing behavior
  • Purchase history
  • Marketing preferences

We do not store full credit card details on our servers.


3. How We Use Your Information

Your information may be used for:

  • Processing purchases
  • Delivering digital downloads
  • Providing access to courses
  • Sending updates, promotions, and marketing communications
  • Improving the website experience
  • Security, fraud prevention, and account verification

By using our site, you consent to the use of your data for marketing and communication purposes.
You may opt out at any time.


4. No Refund Policy

Due to the digital nature of our products—including LUTs, presets, FX assets, templates, and courses—
all sales are final. No refunds are provided under any circumstances, including:

  • Incorrect purchase
  • Software incompatibility
  • User error
  • Download issues on the user’s device
  • Change of mind
  • Misunderstanding of product features

By purchasing from The Cinematic Store, you acknowledge and agree to this policy.


5. Licensing & Usage Restrictions

All digital products from The Cinematic Store include a non-exclusive license for personal and commercial use in your own productions.

You are not allowed to:

  • Redistribute, share, or resell the files
  • Upload the original assets to any website or marketplace
  • Provide them as part of downloadable products
  • Modify them for the sole purpose of redistribution

Violation of these terms may result in account suspension and legal action.


6. Seller Submissions & Legal Responsibility

If you submit or sell products on The Cinematic Store, you represent and warrant that:

  • You are the sole creator and copyright holder of the material
  • Your work does not infringe on any third-party intellectual property
  • You have full rights to license or sell the content

The Cinematic Store is not liable for content uploaded by third-party sellers.
All legal responsibility, including copyright claims, rests solely with the seller.

We reserve the right to:

  • Remove content at any time
  • Suspend or terminate seller accounts
  • Cooperate with legal authorities regarding copyright violations

This clause protects the platform from illegal or unauthorized submissions.


7. Cookies & Tracking

We use cookies and tracking technologies for:

  • Analytics
  • Marketing
  • Site optimization
  • Authentication and user sessions

By using our site, you consent to the use of cookies.


8. Security

We employ industry-standard security measures to protect your data, but no system is 100% secure.
By using our platform, you acknowledge the inherent risks of online data transmission.


9. Third-Party Services

We may share limited data with:

  • Payment processors
  • Email marketing providers
  • Analytics tools
  • Advertising platforms

We do not sell your personal information.


10. Your Rights

You may request:

  • Access to your data
  • Correction of your data
  • Deletion of your account
  • Removal from marketing communications

Contact us at:
📩 hello@thecinematicstore.com


11. Changes to These Policies

We may update these terms at any time.
The latest version will always be posted on this page.